Los Cerritos Branch YMCA
Parent Summary
Parent Summary
🧒 Parent Summary
Los Cerritos Branch YMCA is a great choice for families.
Our Take
Our Take
At a Glance
Program Highlights
Program Highlights
Programs & Ages
Location
15530 Woodruff Ave, Bellflower, CA 90706, USA
Stephanie Chavez
My daughter absolutely loves her swimming lessons at the YMCA and looks forward to coming every week. We have had several different instructors throughout her time here, and every single one has been amazing. They are patient, encouraging, and have helped my daughter learn new swimming skills while building her confidence in the water.
A special thank you to Jax Cole, who was wonderful in helping us get signed up and started. The entire process was smooth and welcoming thanks to their assistance.
Seeing how excited my daughter is to attend her lessons says everything about the quality of this program. As long as she keeps asking to come to swimming lessons, I will continue to do my best to bring her here. We are very grateful for the positive experience and highly recommend the YMCA swim program to other families!
Deborah Espana
I would like to recognize Jax Cole, Aquatics Director at the Los Cerritos YMCA, for the outstanding leadership and dedication to the community.
Jax consistently goes above and beyond to create a safe, welcoming, and positive environment for swimmers of all ages and specially for my daughter Destinee, very knowledgeable, professional, approachable, and always willing to help.
thank you for making this experience the best!
Oscar Cortez
Great facility. My child enjoys the summer camp activities. She is enrolled for the 3rd time in a row. Staff is friendly and cooperative with my child’s needs.
Manuel Cota
Jax Cole who is the main manager of swimming gives horrible customer service gives an attitude when asking a question regarding the stage child is in. I have 3 children all together in swimming classes. My daughter who is in stage 2 the instructor on her last class stated that she is moving up to stage 2 and I got confused because they stated they had her in the system has stage 1 when I went to go ask Jax right away she gave me an attitude and expects me not to get upset with her attitude ? You can’t expect to give attitude and horrible customer service she’s retaliating because when prior in her emails she’s given me attitude and I went above her head to her supervisor. Her job is to be a manager whether you like someone or not I’ve been coming to swimming classes with YMCA over a year when asking her about what stage did my daughter move up to she says okay it’s what they said and what do you want me to do about it ? Even my son heard her say that to me so it’s already more than one person who heard her talk to me with attitude. I just find it unprofessional and unethical and horrible customer service don’t you want people to continue enrolling into swimming classes?
Venessa Andrews
I am so pleased with my children’s swim lessons with Jocelyn she is truly amazing, she makes me children feel safe, confident and I saw improvement after 1 lesson. Jax the Director of Aquatics is hands on as well and very helpful with assessing kids need to swim.